Manager, Quality Assurance

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.Job SummaryThe Manager, Quality Assurance is a mid-level management role responsible for ensuring that products, processes, and systems consistently meet defined quality standards, regulatory requirements, and customer expectations. This role focuses on prevention-focused quality assurance through robust systems, controls, and governance rather than end-product inspection alone.Job DescriptionThe Manager, Quality Assurance leads quality assurance activities for a defined scope, which may include a plant, business unit, product line, or functional area. The role develops and executes tactical and operational QA plans aligned with enterprise quality strategy, ensuring effective prevention, compliance, and continuous improvement. This position manages quality assurance professionals and serves as a key advisor to leadership on quality system effectiveness, audit readiness, and quality risk mitigation. The role typically reports to a Director of Quality, Regulatory Leader, or Operations Leader.Key ResponsibilitiesQuality Assurance Systems & GovernanceLead development, implementation, and maintenance of quality assurance systems and proceduresEnsure effective document control, change management, and quality governance practicesMaintain alignment with internal quality policies and external regulatory standardsCompliance & Audit ManagementEnsure compliance with applicable regulatory, industry, and customer QA requirementsLead preparation for and response to internal, customer, and regulatory auditsManage corrective and preventive action (CAPA) processes and verification of effectivenessRisk Management & PreventionIdentify quality risks through audits, data analysis, and process reviewsProactively implement preventive actions to reduce quality incidents and nonconformancesSupport risk assessments for new products, process changes, and suppliersProcess & Product Quality AssurancePartner with Operations and Engineering to ensure quality is built into processes and designsSupport development and maintenance of control plans, standards, and validation activitiesOversee investigation and resolution of systemic quality issuesContinuous Improvement & Performance ManagementDrive moderate to significant improvements in quality assurance effectiveness and maturityDefine and track QA KPIs such as audit results, CAPA effectiveness, and compliance trendsSupport Lean, Six Sigma, or other improvement initiatives through a QA lensCross‑Functional PartnershipPartner with Manufacturing, Supply Chain, Engineering, Regulatory, and Customer teamsSupport new product introductions, changes, and transfers from a QA perspectiveInfluence alignment on quality priorities and prevention-focused decision‑makingPeople Leadership & Talent ManagementManage and develop quality assurance staff through coaching, performance management, and development planningEstablish staffing and capability plans to meet compliance and quality system needsProvide input and authority for hiring, promotion, and reward decisions in alignment with company guidelinesCommunication & InfluenceCommunicate quality system performance, risks, and improvement plans to leadershipPrepare and present QA metrics, audit outcomes, and compliance updatesInfluence adoption of a strong quality culture and accountability across the organizationQualificationsEducation & ExperienceBachelor’s degree in Engineering, Quality, Manufacturing, or related field requiredMaster’s degree or professional certification (CQE, CQA, Six Sigma Black Belt) preferredTypically 7 or more years of progressive experience in quality assurance, quality systems, or regulated environmentsPrior people management or QA leadership experience requiredKnowledge, Skills & AbilitiesStrong knowledge of quality assurance systems, audits, and compliance requirementsExperience leading CAPA, risk assessments, and preventive quality initiativesProven ability to lead teams and deliver results through othersDemonstrated capability to manage moderately complex quality and regulatory challengesStrong analytical, problem‑solving, and decision‑making skillsAbility to influence cross‑functional partners and senior stakeholdersHigh level of integrity, rigor, and prevention‑oriented mindsetAdditional Job DetailsManagement – M2
Organizational Impact
• Works to achieve operational, functional, and/or business targets within team with direct impact on departmental or job family results
• Delivers operational results that have impact on the immediate or short-term results (e.g., less than 1 year) for the department and/or job family group
• Plans and establishes goals and objectives for a team typically comprising of intermediate-level professionals and entry level professionals
Communication & Influence
• Communicates with parties within and occasionally outside of own department or job family, which may include external clients or partners depending upon the job area
• Requires ability to influence others outside of own job area on policies, practices and procedures
Innovation & Complexity
• Responsible for making moderate improvements of processes, systems, or products to enhance performance of the job area
• Problems are difficult and moderately complex and typically impact multiple departments or job family
• Problems are typically solved through drawing from prior experience and analysis of issues
Leadership & Talent Management
• Manages a team typically comprising of intermediate-level professionals and entry level professionals
• Leads, directs and reviews the work of team members in order to accomplish operational plans and results
• Typically has hiring, firing, promotion, and reward authority within own area, in accordance with manager review and approval
Knowledge & Experience
• Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area
• Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization
• Typically has a bachelor’s degree or equivalent professional certification and 5 years of prior relevant experienceEqual Employment Opportunity and Affirmative Action at NidecNidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: Shift ScheduleNo SolicitingNidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.SummaryLocation: North America/USA/New York/East Syracuse, NYType: Full time