Manager, Program Management

Manager, Program ManagementBuild your future at Curia, where our work has the power to save livesCuria is a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical and biotech companies to provide life-saving treatments to patients. At Curia, we are on a mission to advance our customers' therapies from curiosity to cure and ultimately to improve patients' lives.We proudly offer:Generous benefit options (eligible first day of employment)Paid training, vacation and holidays (vacation accrual begins on first day of employment)Career advancement opportunitiesEducation reimbursement401K program with matching contributionsLearning platformAnd more!The Manager, Program Management, is responsible for providing cross-functional leadership to ensure the success of complex projects. Leading a team of Program Managers, the manager will identify and mitigate risks, ensure profitability of projects and champion customer satisfaction.Essential duties and responsibilities:Directly manage a team of program managers, ensuring that project activities, milestones and deliverables are well plannedFoster good communication and relationships with other departments to fulfill client deliverables on-time; influencing those that are not direct reportsDrive adoption and usage of the technical transfer processes and tools to ensure successful transfers from client and other Curia sitesSupport AOP forecasting and ensure completion of invoicing after task completionsEnsure Planisware, used to create Gantt timelines, risk registers and issue logs for client projects, is up-to-date and correct and utilize the system to assess Portfolio metrics, such as on time deliveryWork with departmental leads to ensure optimal capacity and project planning, implementing systems-based project management processes where appropriateHost onsite visitors and participate in meetings with potential and current clientsAssign new contracts and/or customers to team members, maintaining workload schedules and projectionsManagement of customer projects where required, ensuring a consistent approach through utilization of approved templates and process flowsCoach the PM team in addition to other groups as appropriate to build talent across the department/siteIdentify and correct issues that hinder the function and success of the Program Managers and their projects; proactively seek out and recommend process improvementsWork with departmental leaders to advance areas which are highlighted for process improvementsEnsure timely escalation of potential issues and proposed solutions to line manager and Site Head as appropriateDirect and establish the departmental objectives of the Program Management teamWork as a customer advocate, balancing the needs of the customer with those of the business, as well as ensuring regular and open communications with the customerContribute to Net Promoter Score (customer satisfaction) survey process for Drug Product division and drive improvements in this metricRead/interpret SOPs to ensure complianceMaintain up to date trainingsOther duties as assignedEducation and experience: RequiredBA/BS Degree in bioscience field or related study with a minimum of five (5) years of relevant related work experience, plus minimum of two (2) years in a team leadership role of professional level individual contributors.

ORMA/MS Degree in bioscience field or related study and a minimum of three (3) years of relevant related work experience, plus two (2) years in a team leadership role of professional level individual contributors.PreferredAdvanced degree in bioscience field or related studyPMP certificationExperience in pharmaceutical/biotechnology industrySupervisory responsibilities: This role is responsible for leading and supporting a team, overseeing day-to-day operations, managing departmental goals, and ensuring adherence to organizational policies and procedures. This role also involves fostering a positive work environment, providing guidance and support to your team members, and evaluating performance to drive continuous improvement and achieve both departmental and organizational objectives.Other skills and abilities:Leads with integrity and respectProvides guidance, coaching, and mentorship to team membersDemonstrates business acumenFosters a collaborative and positive work environmentChampions changeCoaches and developsPromotes a safe and healthy work environment by actively identifying and addressing potential hazards, following established safety protocols, participating in safety training programs, and fostering a culture of awareness and responsibility among team members.Demonstrates strong attention to detailComprehensive understanding of Windows-based Microsoft Office applications such as Excel and Power PointMust possess excellent communication, leadership and influencing skillsAbility to provide direction and support to internal and external stakeholdersOther qualifications:Must pass a background checkMust pass a drug screenMay be required to pass Occupational Health ScreeningPay range: $143,220 - $170,000Education, experience, location and tenure may be considered along with internal equity when job offers are extended.