Manager, POS Experience Strategy – Roadmap & Prioritization

• Own centralized intake for all POS project requests across staffed front store and pharmacy lanes, self-checkout, pharmacy check-in, and drive thru


• Establish request standards, templates, service levels, tracking, categorization, and status visibility


• Partner with DDAT to assess technical feasibility, level of effort, dependencies, and architectural fit


• Build and maintain a transparent, criteria-based POS roadmap


• Rank work by customer value, financial return, risk reduction, and operational need


• Prepare executive materials presenting options, trade-offs, cost, benefit, and risk


• Facilitate prioritization and roadmap governance forums


• Re-prioritize roadmap work as business, compliance, and technical needs change


• Track delivered outcomes and improve the prioritization framework


• Lead field- and store-facing communications for POS rollouts and new features


• Coordinate Store Operations, Pharmacy Growth, Merchandising, Field, Training, DDAT, Finance, Compliance, and vendor partners


• Sequence launches, manage dependencies, facilitate working sessions, document decisions, and track follow-up actions

Requirements

• 5-8 years of strategic planning, operations, and portfolio management experience


• Bachelor degree required


• Retail and/or Pharmacy experience preferred


• Ability to evaluate POS requests for feasibility, effort, dependencies, and technical fit


• Experience with prioritization frameworks, roadmaps, executive decision support, and cross-functional coordination


• Ability to use transaction performance, defect and incident trends, field feedback, and value-versus-effort analysis


• Ability to develop field- and store-facing rollout communications


• Ability to facilitate governance forums and manage intake-to-launch processes

Core Competencies

Demonstrates expertise in strategic planning, operations, and portfolio management with a focus on POS project requests. Proficient in developing prioritization frameworks, facilitating governance forums, and coordinating cross-functional teams to ensure successful rollout communications and project execution.

Highest-signal resume keywords

• Strategic Planning


• Portfolio Management


• Prioritization Frameworks


• Cross-Functional Coordination


• Retail Experience

ATS Optimization Keywords

Hard Skills

• POS Project Management


• Roadmap Development


• Feasibility Assessment


• Value-Versus-Effort Analysis


• Governance Facilitation

Soft Skills

• Communication


• Collaboration


• Facilitation

Certifications & Qualifications

• Bachelor Degree

Industry Keywords

• Retail


• Pharmacy


• Operational Need


• Executive Decision Support


• Service Levels