Manager, Pharmacy Purchasing Operations

Overview

Manager, Pharmacy Purchasing Operations — Full-Time, 40 Hours. Under the direct supervision of the Director of Pharmacy Infrastructure and Support Operations, this role is responsible for procurement and disposition of all pharmacy-related pharmaceuticals and maintenance of pharmacy medication and supply inventory to support cost-effective, patient-focused pharmacy services. Ensure compliance with the Drug Supply Chain Security Act (DSCSA). Responsible for training and managing the daily activities of the inventory specialist team to maintain purchases and inventory within established performance criteria. Supervises inventory staff and sets guidelines for store-level pharmacists in ordering, inventory and fulfillment processes, including controlled substances. Oversees packaging and storage quality and safety of medications. Helps develop strategy and key performance goals for the department to improve costs, efficiency, patient care, and satisfaction. Performs administrative projects related to continuous quality improvement of the drug inventory purchasing process.

• Establishes and monitors inventory and drug budgets for the designated pharmacy. Provides analysis of budget variances and leads the development of initiatives to control costs.
• Establishes key performance indicators that guide purchasing and inventory processes within set targets, ensuring budgetary alignment. Manages day-to-day operations in real time with a focus on purchasing, receiving, and inventory control processes.
• Supervises the inventory specialist team, including training, delegating tasks, overseeing daily activities, mentoring, and promoting professional development.
• Oversees the training of pharmacy staff in stocking shelves, monitoring for outdated products, and processing returns for prompt credits.
• Oversees the ordering and receiving of all drugs and supplies at all pharmacy locations in a timely manner.
• Oversees the return of identified eligible pharmaceuticals in a timely manner.
• Coordinates the procurement and maintenance of medication and non-drug supplies (labels, etc.) necessary for fulfilling patient prescriptions at all locations.
• Ensures proper rotation and maintenance of inventory and coordinates with the Return Company for quarterly removal of expired drugs.
• Coordinates the bi-annual pharmacy medication inventory for all outpatient pharmacies.
• Processes drug recalls in a timely manner when informed by the FDA and drug manufacturers.
• Leads management of short or long-term backorders or medication shortages.
• Maintains a timely and accurate flow of purchasing and receipts with Accounts Payable and resolves all billing problems. Provides oversight for the Accounts Payable process and holds others accountable for meeting expectations.
• Generates purchasing and inventory reports and analyses as requested by the Chief Pharmacy Officer or Director.

Education

• Bachelor’s Degree required

Certificates, Licenses, Registrations Required

• Registered Technician with the Massachusetts Board of Pharmacy required
• Nationally Certified Pharmacy Technician required
• 340B Apexus Certified Expert (ACE) preferred
• Supply Chain and Inventory Management Advanced Certificate preferred

Experience

• Requires at least five years of pharmacy-related experience, including drug purchasing and inventory management.
• 3 years of management experience or leading teams

Skills/Abilities

• Requires mathematical skills, knowledge of purchasing, and material management.
• Strong analytical and problem-solving ability.
• Effective interpersonal skills to interact appropriately with staff, patients, families/visitors, physicians, colleagues, and others.
• Ability to multitask, prioritize essential tasks, and meet deadlines.
• Leadership ability to guide, direct, and mentor staff.
• Experience with Microsoft programs (Word, Excel, Outlook) and web browsers. Experience with Pharmacy Management software or the ability to learn is required.
• Must possess self-management skills and require little to no supervision. This person must be a self-starter, self-motivated, have a strong work ethic, and must have the ability to identify issues or opportunities that require attention and change.
• Must possess and exhibit process improvement skills and acumen.

EEO Statement

NeighborHealth proudly operates as an Equal Opportunity Employer. We believe a team committed to values such as collaboration, teamwork, and belonging strengthens our mission to provide compassionate, high-quality care to all. Employment decisions are made based on qualifications, merit, and business needs, without regard to race, color, religion, creed, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, military or veteran status, genetic information, or any other status protected by applicable federal, state, or local law. We encourage candidates of all backgrounds and experiences to apply.

Federal Trade Commission Statement

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.