Manager - Patient Transport

Job Requisition ID

R

Job Category

Professional and Technical

Organization

Imaging Services and Patient Transport

Location/s

Main Campus Jackson

Job Title

Manager - Patient Transport

Job Summary

Manages the daily operations of Patient Transport Services, including staff supervision, scheduling, equipment management, productivity, and customer service. Ensures timely patient transportation and compliance with quality, safety, operational, and financial standards. Develops and implements best practices to optimize service delivery based on patient volume and organizational needs.

Education & Experience

Education and Experience Required: Bachelor's degree and five (5) years of healthcare or management experience.

Certifications, Licenses or Registration Required

N/A

Preferred Qualifications

N/A

Knowledge, Skills & Abilities

Strong leadership, organizational, communication, problem-solving, and time management skills. Knowledge of healthcare operations, scheduling, productivity management, customer service, and financial practices.

Responsibilities

• Oversees daily operations of Patient Transport Services, ensuring efficient and timely transportation of patients throughout the facility.
• Supervises transportation supervisors and staff, including staffing, scheduling, performance management, and workflow coordination.
• Manages staffing, productivity, and operational performance based on patient volume, established metrics, benchmarks, and best practices.
• Oversees the maintenance, availability, and appropriate use of transportation equipment.
• Monitors operational reports and financial performance and participates in budget planning and management.
• Develops and implements processes to improve operational efficiency, service quality, patient safety, and customer satisfaction.
• Collaborates with departments throughout the facility to coordinate patient transport needs and support an efficient continuum of care.
• Ensures compliance with organizational policies, procedures, and safety standards.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands

Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, frequent exposure to bio-hazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional travelling to offsite locations, occasional activities subject to significant volume changes of a seasonal/clinical nature, occasional bending, occasional lifting and carrying up to 50 pounds, occasional climbing, occasional crawling, occasional crouching/stooping, occasional driving, occasional kneeling, occasional pushing/pulling, occasional reaching, constant sitting, frequent standing, occasional twisting, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time Type

Full time

FLSA Designation/Job Exempt

Yes

Pay Class

Salary

FTE %

100

Work Shift

Day

Benefits Eligibility

Grant Funded: No

Job Posting Date

10/1/2026

Job Closing Date

open until filled if no date specified: 10/4/2026

About UMMC

The University of Mississippi Medical Center is committed to educating the next generation of health professionals, discovering new cures and treatments and providing the highest quality health care. We foster environments that support respect, compassion and belonging for all faculty, staff and students as well as patients and visitors. Our employment, academic, research and clinical care practices reflect these commitments.

Equal Opportunity Statement

UMMC is an equal opportunity employer and prohibits discrimination and harassment on the basis of race, color, national origin (including limited English proficiency and primary language), disability, age, sex (as that term is defined in applicable laws such as 45 CFR § 92.101(a)(2) and binding court decisions), religion, genetic information, veteran’s status and any other status protected by applicable law. UMMC also prohibits retaliation against those who report discrimination or harassment and against those who participate in the Medical Center’s investigation and handling of such reports. Further, UMMC complies with all applicable statutes, regulations and executive orders regarding sex discrimination, sexual harassment, domestic and dating violence, sexual assault and stalking, including but not limited to Title IX of the Education Amendments of 1972 and its implementing regulations which prohibit discrimination on the basis of sex in any education program or activity UMMC operates including in admission and employment, the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act (“Clery Act”) and the Campus Sexual Violence Elimination Act (“SaVE Act”). UMMC’s commitment to nondiscrimination applies to all of its programs, services, opportunities and activities, including but not limited to all employment, academic, research and clinical care practices and extends to all students, applicants for admission, employees, applicants for employment, affiliates, subcontractors, on-site contractual staff, third party or community members, visitors to any of our campuses and others participating in UMMC programs or receiving UMMC services. With respect to employment in particular, this commitment applies to all employment decisions including but not limited to recruitment, employment, training, promotion, compensation, benefits, disciplinary actions and termination. UMMC maintains an affirmative action program in accordance with applicable laws. Consistent with these laws, UMMC takes affirmative action to recruit, employ, advance and prevent discrimination against qualified individuals. For additional information, please check here: Know Your Rights: Workplace discrimination is illegal (eeoc.gov). In compliance with Section 1557 of the Patient Protection and Affordable Care Act and other federal civil rights laws and to ensure individuals with disabilities and those with limited English proficiency have meaningful access to, have an equal opportunity to participate in and have an equal opportunity to enjoy the benefits of our programs, activities, services and other benefits, UMMC provides the following in a timely manner and free of charge: reasonable modifications to our policies, practices, or procedures for qualified individuals with disabilities when such modifications are necessary to avoid discrimination on the basis of disability; appropriate auxiliary aids and services for individuals with disabilities (including individuals’ companions with disabilities) which may include qualified sign language interpreters and written information in other formats including braille and large print and language assistance services for individuals with limited English proficiency (including individuals’ companions with limited English proficiency) which may include qualified interpreters and information written in other languages.

Complaint Process

You may request additional information, accommodation or file a complaint through the applicable process identified below. Inquiries or complaints relating to discrimination or other employment issues may be referred to the Office of Employee Relations, 2500 North State Street, Jackson, Mississippi or emailed to If you are a UMMC Student who needs more information or needs to file a complaint, please click here. You may also report any allegations of UMMC’s noncompliance with any legal requirement using UMMC’s Compliance Line. If you are anyone who has experienced, witnessed or otherwise has knowledge of any alleged violation of UMMC’s Title IX policy, please click here. If you are a Visitor/Patient who needs more information or needs to file a complaint, please click here.

Benefits at a Glance

2026 Benefits at a Glance - University of Mississippi Medical Center