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Manager, Patient Support Strategy

ma • Posted 4 days ago
Remote Contract Management & Operations

Acumetis is a global life sciences consultancy that guides pharmaceutical and biotech companies through their most decisive moments—powering commercial success and expanding patient access. From early asset strategy to launch readiness and market optimization, we help clients navigate complexity and seize opportunity.

Our integrated approach brings together scientific insight, evidence strategy, deep market intuition, and executional precision to ensure brands are built to lead.


Role Overview-

Must be based in Northeast US- major hubs or remote areas around (New York, Philadelphia, Boston, etc.

)Managers at Acumetis are client-facing leaders responsible for driving project delivery, managing teams, and strengthening client partnerships. You will operate as a day-to-day engagement lead, ensuring high-quality execution while shaping strategic direction and delivering measurable impact for clients

.This role requires strong problem-solving, leadership, and communication skills, with the ability to translate complex insights into clear, actionable strategies for senior stakeholders

.
Key Responsibiliti

  • ryLead client engagements end-to-end, managing multiple concurrent workstreams and ensuring delivery excellen
  • ceServe as the primary day-to-day client contact, building trusted, long-term relationshi
  • psOversee development of client deliverables including business cases, therapeutic landscapes, launch strategies, and strategic framewor
  • ksTranslate complex operational, clinical, and financial insights into clear recommendations for executive audienc
  • ntManage and mentor consultants and analysts, providing guidance, feedback, and professional development suppo
  • rtDrive effective team execution by structuring workplans, delegating responsibilities, and ensuring quality contr
  • olFoster a collaborative, high-performance team environment aligned with Acumetis valu

esPatient Services & Operational Excellen

  • ceLead vendor RFP/RFI processes, including strategy, evaluation, scoring, and selecti
  • onOversee hub, specialty pharmacy, and vendor implementations, including call center operations and data integrati
  • onDirect development of SOPs, BRDs, workflows, and governance frameworks for Patient Services progra
  • msSupport contracting process with HUB, SP, and 3rd party vendo
  • rsEstablish and monitor KPIs, dashboards, and continuous improvement initiatives (e.g., Six Sigma methodologie
  • s)Support detailed vendor data integration strategy, process mapping, and implementati
  • onDrive Patient Services Program efficiency by supporting evaluations of program operations and opportunity identification to drive efficiency and speed time to thera

pyFinancial & Strategic Manageme

  • ntSupport financial modeling and forecasting across copay, PAP, trial, FRM, and Patient Services progra
  • msEnsure alignment between strategic recommendations and financial/operational feasibili
  • tyIdentify risks and proactively develop mitigation strategi

esBusiness Development & Firm Contributi

  • onContribute to new business development through proposal development, opportunity identification, and client expansi
  • onSupport thought leadership initiatives and development of innovative, client-ready solutio
  • nsActively contribute to internal capabilities, knowledge sharing, and practice grow

.
Requireme

ntsEducation & Experie

  • nceBachelor’s degree required; MBA or advanced life sciences degree prefer
  • red5–7+ years of management consulting experience within the life sciences indus
  • tryDemonstrated experience leading projects and managing client engageme

ntsSkills & Capabilit

  • iesStrong analytical and problem-solving capabilities with a strategic mind
  • setProven ability to lead teams and manage multiple priorities in a fast-paced environm
  • entExcellent executive-level communication and presentation ski
  • llsHigh proficiency in PowerPoint, Excel, and data-driven storytell
  • ingDetail-oriented, highly organized, and self-motiva

tedAdditional Qualificati

  • onsExperience in Patient Services, market access, or commercialization strategy strongly prefer
  • redProject Management certification is a p

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