Manager – Office of the Chief Executive Officer

Responsibilities

• Serves as a strategic and operational partner to the Chief Executive Officer, ensuring the CEO’s priorities are translated into actionable plans and executed across the organization
• Owns the operating rhythm of the CEO Office and CEO’s executive team, including the cadence of recurring leadership meetings and reviews
• Responsible for maintaining strong collaboration across a variety of roles in the Duke Health enterprise
• Maintain integrated project plans, milestones, and timelines across CEO Office and the executive team’s initiatives and mission-critical projects
• Track deliverables, dependencies, risks, and deadlines; proactively flag slippage and recommend and achieve resolution
• Drive cross-functional task completion by coordinating with contributors across the organization, ensuring accountability and follow-through within priorities set by leadership
• Establish and maintain trackers and systems that give the executive team clear visibility into priorities, status, and progress
• Responsibility for managing the CEO’s office budget, reporting variances and ensuring office budget to actuals
• Manage the preparation timeline and cadence for Board of Directors and committee meetings, partnering with the DUHS Board Secretary on content readiness by compiling, formatting, and quality-checking board materials
• Assist with projects, minutes and follow-up deliverables and ad hoc projects as needed
• Supports the recurring series of CEO Office and executive leadership meetings; maintain the annual cadence calendar, support preparation, design drafts, ensure accountability and delivery
• Draft executive-level PowerPoint presentations, briefing documents, and memos from direction provided by the Chief of Staff and Board Secretary, delivering polished, decision-ready drafts for review and approval
• Gather, organize, clean, and synthesize information and data sets into clear, usable formats that support leadership decision-making

Requirements

• Bachelor's degree required; degree in business, healthcare administration, public health, or a related field preferred
• MBA/MHA strongly preferred
• Minimum of five (5) to ten (10) years of experience in project or program management, business operations, management consulting, or executive-office support, preferably in a complex, matrixed organization such as an academic medical center, health system, or research university
• Experience supporting senior executives or C-suite leaders strongly preferred
• Proven track record managing cross-functional initiatives and delivering results or an equivalent combination of relevant education and/or experience
• Strong project and program management skills; able to manage multiple workstreams, priorities, and deadlines simultaneously
• Excellent written and verbal communication; able to produce clear, polished, decision-ready executive materials
• Advanced proficiency in the Microsoft suite (PowerPoint, Excel, Word, Outlook, Teams); familiarity with project-tracking tools and virtual meeting platforms
• Strong attention to detail, organization, and follow-through; able to turn ambiguity into structured, trackable execution
• Ability to gather, synthesize, and present information and data in clear, usable formats
• Sound judgment and the temperament to handle sensitive and confidential information with discretion
• Collaborative, service-oriented, and adaptable in a fast-paced, high-visibility environment