Leading a team of Consultants and Project Managers, the full-time Manager of Professional Services will drive revenue and ensure high-quality customer implementations while working remotely in the United States or Canada. Key responsibilities Manage team performance and wellbeing in a high-demand environment Oversee customer outcomes, ensuring successful implementations and enhancements Conduct capacity planning and resource allocation across implementation functions Required qualifications Proven experience managing teams in Professional Services or similar consulting environments Strong business acumen with hands-on experience in operational KPIs Demonstrated experience with capacity planning and workload forecasting Prior exposure to customer-facing services with billable components Fluency in English and experience collaborating remotely across multiple time zones
Manager of Professional Services in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.