Manager of Eligibility and Benefits

Responsible for directing daily operations, the full-time remote Manager of Eligibility and Benefits will manage insurance verification, financial clearance, and point-of-service collection teams while standardizing workflows and driving revenue retention through accurate patient financial responsibility calculations. Key responsibilities Supervise and train eligibility verification and insurance specialist teams to ensure effective operations Oversee eligibility verification workflows across multiple clinical specialties to prevent claim denials Serve as the primary administrator for major commercial payer portals to resolve complex coverage issues Required qualifications Minimum 5 years of experience in healthcare revenue cycle, patient access, eligibility, or benefits Experience working with Medicare and commercial insurance plans Proven track record of managing front-end or point-of-service collection rates in a healthcare setting At least 2-3 years of direct supervisory or management experience in healthcare administration Advanced proficiency in Microsoft Excel and experience with enterprise-level EHR platforms