Unknown Company

Manager, Member Firm Experience

washington, dc • Posted 1 weeks ago
Onsite Full Time Management & Operations

Responsibilities

  • Directs, conceptualizes, plans and implements educational programs for member firms.
  • Defines, designs and develops curricula for new and updated educational offerings.
  • Creates and edits content outlines, content, and instructor notes.
  • Identifies, selects and coordinates the efforts of internal and external subject matter experts.
  • Maintains a working knowledge of legal, policy and regulatory issues related to securities.
  • Interfaces with content development partners and internal staff.
  • Research and apply securities industry knowledge to FINRA’s educational programming.
  • Collaborate in furtherance of FINRA’s mission of investor protection and market integrity.

Requirements

  • Bachelor's degree or equivalent.
  • Minimum of eight (8) years of experience in the securities industry, relationship management, and/or client services required.
  • Advanced degree preferred.
  • General knowledge of financial services products, services, regulations and guidelines preferred.
  • Demonstrated experience developing and managing complex client relationships and strategic partnerships.
  • Excellent written communications skills.
  • Strong organizational and planning skills.
  • High attention to detail.
  • Strong interpersonal and relationship skills with ability to influence stakeholders.

Core Competencies

Demonstrates expertise in developing and implementing educational programs within the securities industry, with a strong focus on curriculum design, stakeholder engagement, and regulatory compliance.

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