Manager, Inside Sales - Horizons

Description

Manager, Inside Sales – Horizons

The Best Experience Company:

Our tagline is “The Best Experience Company.” More than just a set of words, itrepresentsthe essence of who we are at Springs Window Fashions. As North America’s premier window covering company,we’recommitted to creating the Best Experience for our associates, consumers and end users, business partners, and communities. We want you to join our team of passionate self-starters who believe the world is full of Best Experience opportunities. So, ifyou’reexcited about thethoughtof a Best Experience career with a team focused on creating Best Experiences for all, we want to hear from you!

DealerBusiness Unit:

The dealer team is a dynamic team of sales and channel marketing professionals with a history of growing sales profitably and building meaningful long-term customer relationships.Supported by a dedicated channel marketing team as well as sales and sales operations, the Manager of Inside Sales positionrepresentsa critical leadership role responsible for driving dealer engagement, sales execution, and alignment between inside and field sales efforts.

Mission:

This role willberesponsible forleading and overseeing activities of internal inside sales account representative team, including developing sales targetsandsales strategies.This position will work closely with the Director of Field Sales and Regional Sales Managers, to support our outside sales team.This position will also collaboratecloselywith the channel marketing team on marketing strategies as well as partner with our training team to developinternal and external training materialsto support the Horizons brandas needed.This position willalso support any training roadshows.The primary goal of this position is to drive sales through identification of sales opportunities, increasedandimproved dealer contact, and process and efficiency improvements.

Objectives:

• Developing effective sales targets and sales strategies for the team to win in the market.

• Effectively manage a team of direct reports, providing leadership and coaching.

• Build a collaborativeteam environmentthatenables speed and collaboration, whichultimatelyresultsindrivingrepeat business and sales growth.

• Lead the team indevelopingand documentingprocessestofacilitatea consistentdealer experience.

• Structure activities and anapproach that drivesquick problem-solving ability and dealer relationship development.

• Provide leadership andguidance to theteamand encourage them toproactivelyadapt their approach based on theevolvingneeds of our dealer network.

• Proficient with our internalsystems, supporting the team to deliver solutions for our dealersand their unique challenges and requests.

• Ability toutilizetelephone, e-mail, and virtual methods,to connect with dealers anddevelop meaningful relationships with customers to encourage trust and loyalty.

• Collaboratewith theCustomer CareManagerand Salestoimprove service processes to providea consistentexperience to customers.

The annual base wage for this position is reasonably expected to be $105,000-$120,000. Factors which may affect starting pay may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is eligible for a quarterly bonus of 20%.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan with up to 5% company match of eligible contributions, life insurance, long-term disability insurance, short-term disability insurance, paid sick time at an amount that meets or exceeds all local requirements, paid vacation time (pro-rated for current year based on start date), paid holidays per year, and one paid volunteer day off per year.

Requirements

Qualifications:

• Bachelor’s degree in Business, Sales, Marketing, or a related field

• 5+ years of inside sales experience, including experiencemanaging direct reportsrequired.

• Trackrecord ofdriving revenue growth, meeting or exceeding sales targets, and improving key sales metrics.

• Ability to translate business strategy into executable sales plans; comfort with forecasting, goal setting, KPI tracking, and data‑driven decision making.

• Effective communicator who can partner with Marketing, Operations, Customer Service, and senior leadership to align execution and resolve issues.

• ExperienceleveragingCRM tools to managepipeline,monitorperformance, and drive consistent sales processes.

How We Work to Deliver a Best Experience: Our Culture

• Our Core Value: We do the right thing, always

• Our Seven Cultural Behaviors

• Empowerment - We trust our people.

• Ownership - We take 100% responsibility for ourrolesactions, and results.

• Leadership - We all lead by example and talkdirectwith respect (DWR).

• One Team - We areOneSprings Team.

• Customer First - We consider our customers' needs before every decision.

• Continuous Innovation - We are constantly learning, innovating, and improving.

• Speed - We define priorities andoperatewith a sense of urgency and agility.