* Consistently meet and exceed client service goals
* Oversee daily inbound and outbound operations at the assigned location
* Ensure compliance with company, client, local, state, and federal policies and regulations
* Use routing software to schedule and tender client deliveries
* Manage communication regarding special requests from clients and their customers
* Identify opportunities to enhance customer experience and operational performance
* Conduct daily meetings with service providers and teams
* Ensure performance rankings are accurate and updated daily according to company procedures
* Interpret and share location KPIs with key stakeholders
* Partner with motor carriers to facilitate compliance and delivery capacity
* Maintain all assigned RLX and client assets
* Conduct daily onsite store audits
* Collaborate with peers on work allocation, training, and problem resolution
* Provide field-driven insights to improve service delivery models
* Promote accountability, professionalism, and operational excellence
* Perform other assigned work-related duties
Requirements
* 1-2 years of last mile distribution, and/or supply chain operations experience
* Must be proficient in Microsoft Office suite, specifically Excel and Power BI
* Ability to learn new technology/software and processes quickly
* Ability to complete work in a timely, accurate, and thorough manner
* Excellent communication and relationship management skills
* Ability to exhibit a professional demeanor when dealing with conflict
* Must have reliable transportation to commute to the workplace and attend client meetings as necessary
* Must have a current and valid US driver's license
* Ability to work onsite at the specific customer location assigned in Dothan, Alabama
* Ability to move, stand, and bend for long periods of time
* Ability to communicate effectively with coworkers and outside stakeholders in person and via computer-related messaging
* Ability to maneuver about work areas and move/manipulate various objects
* Ability to work occasional extended hours and travel frequently to assigned client retail locations
* Authorization to work in the United States; appropriate documents must be provided upon request
Core Competencies
Demonstrates expertise in last mile distribution and supply chain operations, with a strong focus on client service excellence and compliance with regulations. Proficient in Microsoft Office, particularly Excel and Power BI, to analyze performance metrics and enhance operational efficiency.
Highest-signal resume keywords
* Last Mile Distribution Experience
* Supply Chain Operations
* Microsoft Excel Proficiency
* Microsoft Power BI Proficiency
* Client Relationship Management
Hard Skills
* Last Mile Distribution
* Supply Chain Operations
* Routing Software
* KPI Interpretation
* Onsite Store Audits
* Operational Performance Enhancement
* Data Analysis
* Compliance Management
* Work Allocation
* Problem Resolution
Soft Skills
* Excellent Communication
* Relationship Management
* Professional Demeanor
* Conflict Resolution
* Team Collaboration
Certifications & Qualifications
* Valid US Driver's License
Industry Keywords
* Client Service Goals
* Operational Excellence
* Field-Driven Insights
* Service Delivery Models
* Transportation Compliance
#J-18808-Ljbffr
* Oversee daily inbound and outbound operations at the assigned location
* Ensure compliance with company, client, local, state, and federal policies and regulations
* Use routing software to schedule and tender client deliveries
* Manage communication regarding special requests from clients and their customers
* Identify opportunities to enhance customer experience and operational performance
* Conduct daily meetings with service providers and teams
* Ensure performance rankings are accurate and updated daily according to company procedures
* Interpret and share location KPIs with key stakeholders
* Partner with motor carriers to facilitate compliance and delivery capacity
* Maintain all assigned RLX and client assets
* Conduct daily onsite store audits
* Collaborate with peers on work allocation, training, and problem resolution
* Provide field-driven insights to improve service delivery models
* Promote accountability, professionalism, and operational excellence
* Perform other assigned work-related duties
Requirements
* 1-2 years of last mile distribution, and/or supply chain operations experience
* Must be proficient in Microsoft Office suite, specifically Excel and Power BI
* Ability to learn new technology/software and processes quickly
* Ability to complete work in a timely, accurate, and thorough manner
* Excellent communication and relationship management skills
* Ability to exhibit a professional demeanor when dealing with conflict
* Must have reliable transportation to commute to the workplace and attend client meetings as necessary
* Must have a current and valid US driver's license
* Ability to work onsite at the specific customer location assigned in Dothan, Alabama
* Ability to move, stand, and bend for long periods of time
* Ability to communicate effectively with coworkers and outside stakeholders in person and via computer-related messaging
* Ability to maneuver about work areas and move/manipulate various objects
* Ability to work occasional extended hours and travel frequently to assigned client retail locations
* Authorization to work in the United States; appropriate documents must be provided upon request
Core Competencies
Demonstrates expertise in last mile distribution and supply chain operations, with a strong focus on client service excellence and compliance with regulations. Proficient in Microsoft Office, particularly Excel and Power BI, to analyze performance metrics and enhance operational efficiency.
Highest-signal resume keywords
* Last Mile Distribution Experience
* Supply Chain Operations
* Microsoft Excel Proficiency
* Microsoft Power BI Proficiency
* Client Relationship Management
Hard Skills
* Last Mile Distribution
* Supply Chain Operations
* Routing Software
* KPI Interpretation
* Onsite Store Audits
* Operational Performance Enhancement
* Data Analysis
* Compliance Management
* Work Allocation
* Problem Resolution
Soft Skills
* Excellent Communication
* Relationship Management
* Professional Demeanor
* Conflict Resolution
* Team Collaboration
Certifications & Qualifications
* Valid US Driver's License
Industry Keywords
* Client Service Goals
* Operational Excellence
* Field-Driven Insights
* Service Delivery Models
* Transportation Compliance
#J-18808-Ljbffr
Manager, Field Shuttle Operations in dothan at Unknown Company
This position is listed as full time and onsite.