Unknown Company
Lead and manage the Quality Assurance, Training, Customer Success Specialist, Knowledge Management, and Escalations functions within the Contact Center. Drive operational readiness, agent development, and customer experience excellence through training, quality assurance, and support processes. Champion innovation and scalability through automation, AI-powered tools, and continuous improvement across the organization. #J-18808-Ljbffr
Manager, Customer Success, Quality, Training & Customer Success (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.