First Citizens Bank is seeking an experienced Manager, Customer Insights to translate customer and market understanding into strategic recommendations for Marketing, Product, and Customer Experience. This remote role supports a wide range of stakeholders across the organization, including senior leaders.
You will lead qualitative and quantitative research across CX, brand, and competitive positioning; define questions with stakeholders; analyze VOC data; and present executive-ready findings with
#J-18808-LjbffrManager, Customer Insights & Strategy (Remote) in olympia at Unknown Company
This position is listed as full time and able to be worked remotely.