Leading a team of talented Conversation Designers, the full-time Manager, Conversational AI will develop innovative AI experiences, drive strategic initiatives, and collaborate across departments to enhance conversational interactions in a remote environment. Key responsibilities Lead, coach, and mentor a team of Conversation Designers, fostering a high-performing culture and supporting their career development Serve as a strategic thought partner to improve conversational experiences and own high-impact initiatives that advance the organization Collaborate with cross-functional teams to prioritize work and ensure the success of Conversation Designers in delivering exceptional experiences Required qualifications Experience leading high-performing teams in Conversation Design, Conversational AI, or a related field Hands-on experience in designing and building conversational AI experiences, including shipping AI products powered by modern LLM technologies Strong strategic thinking skills with a track record of improving conversational experiences through evaluation frameworks and optimization practices Proven ability to partner cross-functionally with Product, Engineering, and AI teams to deliver customer-facing solutions A continuous improvement mindset with a passion for enhancing workflows and exploring new technologies to improve team effectiveness
Manager, Conversational AI in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.