Unknown Company

Manager, Continuous Improvement

st. louis, mo • Posted 3 days ago
Onsite Full Time Management & Operations


  • Manage and develop the company’s top strategic accounts

  • Advance existing and new opportunities for all divisions of Hub Group

  • Act as a communication liaison between customers and the development team

  • Work closely with sales and marketing to identify new customers and develop relationships with existing customers through the strategic account management (SAM) process

  • Develop and maintain a continuous stream of pipeline opportunities for business development

  • Conduct meetings and planning sessions to supervise the management of customer issues

  • Oversee and conduct new and existing customer solicitation

  • Manage the new customer on-boarding process

  • Ensure that customer reporting is being conducted across all functions

  • Manage and oversee the daily activities of customer on-site representatives to ensure they are not only meeting, but exceeding both the customer’s and Hub Group’s strategic goals and maximizing their full potential

  • Champion the continued development of employees through internal and external training and coaching

  • Other duties as assigned


Job Description


Essential Job Functions



  • Manage and develop the company’s top strategic accounts

  • Advance existing and new opportunities for all divisions of Hub Group

  • Act as a communication liaison between customers and the development team

  • Work closely with sales and marketing to identify new customers and develop relationships with existing customers through the strategic account management (SAM) process

  • Develop and maintain a continuous stream of pipeline opportunities for business development

  • Conduct meetings and planning sessions to supervise the management of customer issues

  • Oversee and conduct new and existing customer solicitation

  • Manage the new customer on-boarding process

  • Ensure that customer reporting is being conducted across all functions

  • Manage and oversee the daily activities of customer on-site representatives to ensure they are not only meeting, but exceeding both the customer’s and Hub Group’s strategic goals and maximizing their full potential

  • Champion the continued development of employees through internal and external training and coaching

  • Other duties as assigned


Minimum Qualifications



  • Must be a self-starter with the ability to communicate and interface effectively with all levels of the Hub organization, its customers and carriers in a manner that consistently produces results

  • Managerial experience is strongly preferred

  • Excellent verbal and written communication skills are required

  • Proficiency with software programs such as MS Products

  • Experience in process mapping is preferred

  • Strong organizational, time management and analytical skills are required

  • Experience in the transportation industry is preferred

  • Possession of a Bachelor’s Degree from an accredited college or university is preferred


Salary: Up to $85,000/year base salary + Bonus Eligibility


This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.


Benefits We Offer a Comprehensive Benefits Plan Including



  • Medical

  • Dental

  • Vision

  • Flexible Spending Account (FSA)

  • Employee Assistance Program (EAP)

  • Life & AD&D Insurance

  • Disability

  • Paid Time Off

  • Paid Holidays


About Us


Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers’ needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers’ supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of \"The Way Ahead\" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit .

#J-18808-Ljbffr
Back to Job Search