Manager, Center Operations

Job Responsibilities

• Interview, hire, train, and supervise quality candidates for service representatives

• Assists with employee files, including but not limited to the coordination of employee benefits and evaluations for service representatives

• Interacts with Medical Professionals in the community

• Implement safety programs, including maintaining records in compliance with all Federal, State, and Local regulations that apply to DOT and FDA

• Knowledgeable of Medicare, insurance rules and regulations, community resources and medical equipment availability

• Responsible for the CHAP effort for the center

• Responsible for organizing and focusing on special programs

• Controls inventory and the purchasing of equipment and supplies

• Responsible for growth of the customer base through excellence in customer service

• Responsible for the profitability of the center and for implementing and directing cost controls

• Promotes effective written/verbal communications

• Responsible for maintaining a fleet of leased vehicles including establishing a routine preventive maintenance program and follow up of major maintenance

• Record keeping and inspections of vehicles is a critical part of the responsibility

• Ensures the quality and safe delivery of medical equipment to patients

• May be required to perform equipment set-ups in the customer’s home, most set-ups are oxygen equipment, concentrators, and reservoirs

• May be required to perform on-call duties on a rotational basis with other employees in the center

• Includes responding to call outs at night and weekends to provide the service normally done by a service representative

• May serve as a backup when other employees are out due to absenteeism

• Offering $75,000 – $85,000 annually

SLS