Managed Care SpecialistThis position supports a hybrid work environment, combining both remote and in-office work based on department needs. All candidates must be local to Middle Tennessee and able to commute to the Nashville office as required.
The role includes extensive mandatory training for up to 6 weeks, delivered virtually and in-office; no preplanned PTO is allowed during training. The regular schedule is Monday–Friday, 7.5 hours per day (37.5 hours per week), following standard State of Tennessee office hours (8:00 AM – 4:30 PM CST).The Managed Care Specialist is responsible for determining client eligibility for care programs, scheduling coordination, conducting interviews, gathering case data, and supporting legal processes. Duties include timely case management, accurate documentation, performing legal research, drafting documents, and working across multiple databases.
The role also involves attending workgroup meetings and providing support to leadership when needed.Candidates must hold a bachelor’s or associate degree, with paralegal or legal experience highly beneficial. Strong technical proficiency (Microsoft Office Suite), communication skills, attention to detail, time management, and problem-solving abilities are essential. Customer service or call center experience is a plus.This is a 12-month contract role with potential for extension, based in downtown Nashville with hybrid flexibility.