Zipline Maintenance and Test Operations RoleZipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible.
The drone is only 15% of what we've built to enable seamless, reliable, global operations.Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.About You and The RoleYou will be part of the Maintenance and Test Operations Team supporting Zipline's growing operations in Amarillo, Texas.
This role will support a high-tempo, seven-day-a-week test and operations environment, helping keep aircraft, test assets, support equipment, and ground systems available for continuous operations.You will work hands-on with Zipline's aircraft, prototype hardware, test assets, and support equipment while partnering with engineers, flight test operators, and maintenance leadership to keep the site running safely and reliably. You will support day-to-day aircraft maintenance, return-to-service work, inspections, troubleshooting, test setups, hardware changes, and reliability activities in a fast-moving field environment.This role is a strong fit for someone who enjoys hands-on technical work, can operate with limited structure, and wants to help build and improve a growing test operation. As Zipline test operations continue to grow, this role may also support other test, maintenance, or operations activities across the region.What You'll DoSupport daily maintenance and test operations in Amarillo, TexasMaintain, troubleshoot, inspect, and repair Zipline aircraft, vehicle components, test assets, and support equipmentSupport a seven-day-a-week site operation through rotating shift coverage, including nights, weekends, or schedule changes as neededExecute return-to-service work, inspections, part replacements, configuration changes, and maintenance checksBuild up vehicle components, test equipment, and site support structures using instructions that may vary in completenessCreate and support test setups based on engineering specifications, including interpretation of test procedures, diagrams, instrumentation, data collection, and test article diagnosticsPartner with engineering and flight test teams to execute test plans, identify blockers, and provide practical feedback from the fieldDocument maintenance actions, test results, issues, and configuration changes clearly and accuratelyWrite high-quality reports that help identify root causes, recurring issues, and improvement opportunitiesSupport reliability, endurance, and operational readiness campaigns for aircraft and site equipmentIdentify maintenance process gaps, tooling needs, documentation issues, and opportunities to improve site executionMaintain a safe, organized, and disciplined work environment in a field test settingWhat You'll BringExperience working in aircraft maintenance, fleet maintenance, automotive, robotics, manufacturing, field service, machine shop, or another hands-on technical environmentExperience troubleshooting mechanical, electrical, or electromechanical systemsComfort working with prototype hardware, incomplete documentation, and changing prioritiesAbility to read and interpret technical documents, maintenance instructions, electrical specifications, diagrams, mechanical drawings, or test proceduresStrong attention to detail and commitment to accurate documentationExcellent written and verbal communication skillsAbility to organize data, maintenance findings, and test results in a clear and useful wayStrong ownership mindset and ability to work independently in a field environmentAbility to collaborate with engineers, operators, technicians, and site leadershipComfort supporting a seven-day-a-week operation, including rotating shifts, nights, weekends, and changing schedulesWillingness to be based in Amarillo, Texas, and ability to travel to support additional Test Maintenance needsWhat Else You Need to KnowThe total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!