Description
Maintenance Director (Field-Focused Leadership Role)
The Maintenance Director is a hands‑on, field‑first leader responsible for driving equipment uptime, wash quality, and team capability across a region.
This role is built around:
- 40% Training & Development
- 40% Hands‑On Maintenance
- 20% Strategy & Planning
This is not a desk job. You will spend the majority of your time in the field—working on equipment, developing your team, and improving how maintenance gets done.
What You’ll Own
Training & Team Development (40%)
- Lead from the field by training techs in real–time on equipment, troubleshooting, and best practices
- Build capability across your team—turn average techs into strong performers
- Partner with Operations to train site teams on preventative maintenance and basic troubleshooting
- Reinforce standards through hands‑on coaching, not just meetings
- Help develop and improve training programs that actually stick
Hands‑On Maintenance & Field Execution (40%)
- Work directly on equipment alongside your team—diagnosing and fixing issues in real time
- Troubleshoot mechanical, electrical, pneumatic, and chemical systems
- Drive maximum uptime and wash quality across all sites
- Identify root causes of recurring issues and implement permanent fixes
- Set the standard for urgency, quality, and execution in the field
Strategy & Planning (20%)
- Build simple, effective preventative maintenance routines that reduce downtime
- Use tools like MaintainX to support execution, tracking, and accountability
- Prioritize resources, parts, and labor across your region
- Partner with leadership on improvements that drive efficiency and ROI
- Continuously look for ways to improve systems, not just fix problems
Operations Partnership
- Work closely with General Managers and Operations Leaders to keep sites running at peak performance
- Prioritize repairs that directly impact the guest experience
- Ensure alignment between maintenance and operations—one team, one wash
Safety & Accountability
- Lead safety from the front—proper procedures, PPE, and clean work environments
- Identify risks early and take action immediately
- Ensure compliance with all company and regulatory standards
What We’re Looking For
- Strong mechanical and electrical troubleshooting experience (industrial, automotive, or similar)
- Proven ability to train and develop others in the field
- Comfortable working with your hands, tools, and equipment daily
- Experience with conveyors, pumps, motors, hydraulics, or similar systems preferred
- High ownership mindset—you take action and solve problems quickly
- Able to balance execution, people development, and planning without overcomplicating things
What Success Looks Like
- Equipment is running consistently with minimal downtime
- Your team is stronger, more capable, and improving week over week
- Sites deliver a clean, dry, and shiny car
Requirements
All candidates considered for this position must submit a valid driver's license and successfully pass a company insurance review authorizing them to operate fleet vehicles. Insurance approval is required prior to the start date.
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