Maintenance Director

Description

Maintenance Director (Field-Focused Leadership Role)

The Maintenance Director is a hands‑on, field‑first leader responsible for driving equipment uptime, wash quality, and team capability across a region.

This role is built around:

40% Training & Development

40% Hands‑On Maintenance

20% Strategy & Planning

This is not a desk job. You will spend the majority of your time in the field—working on equipment, developing your team, and improving how maintenance gets done.

What You’ll Own

• Training & Team Development (40%)
  • Lead from the field by training techs in real‑time on equipment, troubleshooting, and best practices
  • Build capability across your team—turn average techs into strong performers
  • Partner with Operations to train site teams on preventative maintenance and basic troubleshooting
  • Reinforce standards through hands‑on coaching, not just meetings
  • Help develop and improve training programs that actually stick
• Hands‑On Maintenance & Field Execution (40%)
  • Work directly on equipment alongside your team—diagnosing and fixing issues in real time
  • Troubleshoot mechanical, electrical, pneumatic, and chemical systems
  • Drive maximum uptime and wash quality across all sites
  • Identify root causes of recurring issues and implement permanent fixes
  • Set the standard for urgency, quality, and execution in the field
• Strategy & Planning (20%)
  • Build simple, effective preventative maintenance routines that reduce downtime
  • Use tools like MaintainX to support execution, tracking, and accountability
  • Prioritize resources, parts, and labor across your region
  • Partner with leadership on improvements that drive efficiency and ROI
  • Continuously look for ways to improve systems, not just fix problems
• Operations Partnership
  • Work closely with General Managers and Operations Leaders to keep sites running at peak performance
  • Prioritize repairs that directly impact the guest experience
  • Ensure alignment between maintenance and operations—one team, one wash
• Safety & Accountability
  • Lead safety from the front—proper procedures, PPE, and clean work environments
  • Identify risks early and take action immediately
  • Ensure compliance with all company and regulatory standards

What We’re Looking For

• Strong mechanical and electrical troubleshooting experience (industrial, automotive, or similar)
• Proven ability to train and develop others in the field
• Comfortable working with your hands, tools, and equipment daily
• Experience with conveyors, pumps, motors, hydraulics, or similar systems preferred
• High ownership mindset—you take action and solve problems quickly
• Able to balance execution, people development, and planning without overcomplicating things

What Success Looks Like

• Equipment is running consistently with minimal downtime
• Your team is stronger, more capable, and improving week over week
• Sites deliver a clean, dry, and shiny car

Requirements

All candidates considered for this position must submit a valid driver’s license and successfully pass a company insurance review authorizing them to operate fleet vehicles. Insurance approval is required prior to the start date.

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