Job Title: IT Service Management Specialist – Mainframe Production Support
Location: New York City, NY
Schedule: 3 consecutive days per week, 7:30 AM–8:00 PM, including weekends and holidays
Work Authorization: Must be authorized to work in the US. Visa sponsorship is not available. NYC residency is not required.
Interested in this role You can find all the relevant information in the description below.
Job Description:
We are seeking an experienced IT Service Management Specialist to support mainframe production operations, batch processing, and job scheduling across mainframe, UNIX, and PeopleSoft environments.
Key Responsibilities:
- Monitor scheduled batch jobs and troubleshoot production failures.
- Manage job schedules, dependencies, batch processes, and job flows.
- Identify issues, coordinate escalations, and document production incidents.
- Execute and troubleshoot test flows and assist with software migrations.
- Support reliable batch processing and production operations.
Required Skills:
- 5 years of experience in production operations, batch troubleshooting, and job-failure escalation.
- 3–5 years of job scheduling experience.
- Hands-on experience with IBM z/OS, JCL, TSO/ISPF, and GDGs .
- Experience with CA Workload Automation DE (dSeries) or equivalent scheduling tools.
- Familiarity with UNIX, PeopleSoft Process Monitor, File-AID, and IDCAMS.
- Knowledge of FTPS, Connect, PuTTY, and WinSCP.
- Strong analytical, communication, documentation, and problem-solving skills. xzgxqkn
Education: Relevant bachelor's degree with 4 years of experience, any bachelor's degree with 8 years of experience, or equivalent education and experience.
Mainframe Production Support Analyst in new city at Unknown Company
This position is listed as full time and onsite.