Providing exceptional customer support remotely, the full-time Maine Licensed Customer Service Specialist will assist clients via phone, email, and live chat, addressing product inquiries and ensuring a smooth order process while maintaining detailed records of interactions. Key responsibilities Assist customers with product selection, order questions, and issue resolution through various communication channels Utilize active listening to understand customer needs and recommend effective solutions Maintain accurate records of customer interactions and contribute to enhancing the overall customer experience Required qualifications High school diploma or equivalent; some college coursework is a plus Prior customer service experience is preferred, but training is available for the right candidate Ability to type at a minimum of 40 WPM Strong communication and interpersonal skills Comfortable using technology and troubleshooting technical issues
Maine Licensed Customer Service Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.