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Mailroom COE Operations Lead

olympia, washington • Posted 1 weeks ago
Onsite Full Time General

Cognizant is seeking a Mailroom COE Associate to oversee vendor partners and coordinate daily mailroom operations across intake, sorting, scanning, indexing, fulfillment, and correspondence handling. You will ensure compliance, timely delivery, and SLA adherence while acting as the primary liaison among client teams and vendors.

The role involves governance meetings, onboarding support for new clients, and developing dashboards, SOPs, and performance reports.

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