Facilitate the seamless processing and distribution of inter-office and outgoing mail, including express letters, for the Distribution Center, Contact Center, and store
Proficiently manage the storage, organization, and replenishment of office supplies and sales aids
Ensure precise inventory levels of swatches and office supplies by consistently conducting stock audits, placing orders promptly, and implementing efficient replenishment processes
Operate and maintain all mailroom equipment and systems to ensure efficient operation
Utilize the most efficient and cost effective method within confines of requests made by sender
Ensure proper labeling, packaging and appearance for daily pick-ups
Efficiently dispatch sales aid orders, gift and shop cards, and any supplementary mail to both customers and stores
Collaborate effectively with diverse business partners to address outages and low stock situations for sales aids, ensuring timely restocking and accurate availability messaging
Facilitate seamless sales processing by handling payments, preparing deposits, and promptly addressing any issues related to mail orders
Undertake additional responsibilities as required to provide comprehensive support to the business operations
What you’ll bring to the table…
Foster effective and efficient communication with all company associates and business contacts
Cultivate a strong sense of teamwork by promoting safe, effective, respectful, and efficient collaboration with all associates
Demonstrate and champion excellent service by maintaining a positive attitude and enthusiasm in all communication with internal and external customers
Ensure the delivery of gracious, prompt, and efficient service to all customers
Exhibit proficiency in reading and written language skills (English), basic arithmetic, interpersonal skills, telephone etiquette, and data entry
Showcase knowledge of general office equipment, including computers and printers, Microsoft Office Suite (Word, Excel, PowerPoint), the company email system, Contact Center Sales (CCS) system, telephone, copier, fax machine, and calculator
We’d love to hear from you if you have…
Minimum 2 years previous experience in a mailroom, office, or warehouse environment