About the Team
DoorDash Drive powers deliveries placed through merchants' own channels—including their websites, mobile apps, and phone orders—using DoorDash's logistics network. The Drive Machine Learning team builds the prediction and intelligence systems that power this business, including delivery and pickup time estimation, merchant prep-time prediction, order release optimization, logistics decision‑making, and AI‑powered delivery quality signals.
Drive presents a unique machine learning challenge. Every merchant has different operational workflows, preparation patterns, and customer expectations, requiring models that generalize across millions of deliveries while adapting to highly diverse merchant behavior. Our team has significant opportunities to improve prediction accuracy, optimize logistics decisions, and build AI‑native experiences that directly improve merchant, consumer, and dasher outcomes.
About the Role
As a Machine Learning Engineer on the Drive team, you'll own machine learning systems end-to-end—from feature engineering and model development to experimentation, deployment, monitoring, and continuous iteration.
Your work will span several high-impact problem areas:
- Build next-generation machine learning models for delivery ETA, pickup ETA, merchant prep‑time estimation, and order release prediction that improve reliability for merchants and consumers.
- Develop deep learning models that leverage large‑scale spatiotemporal, marketplace, and behavioral signals to improve prediction accuracy.
- Apply reinforcement learning and optimization techniques to improve logistics decision‑making, assignment strategies, and marketplace efficiency.
- Build AI‑native product experiences using large language models (LLMs) and vision‑language models (VLMs). For example, transform pickup photos, item verification flows, receipts,