Seeking a motivated California Licensed Chronic Care LVN, the full-time remote position will manage high-volume outbound patient calls, conduct comprehensive assessments, and educate patients on care plans while ensuring effective communication and documentation in a clinical call center environment. Key Responsibilities Conduct high-volume outbound calls to check in on patients, addressing health concerns and maintaining a call volume of 70 to 90 calls per day Document all patient interactions in real-time and collaborate with providers to ensure timely and effective patient care Adapt to fluctuating call volumes and shifting priorities while maintaining high standards of patient care and compliance with company policies Required Qualifications Active LPN/LVN Compact License required Active, unrestricted LVN license issued by the California BVNPT Strong passion for patient care and teaching Proficiency with computers, EMRs, and telehealth tools Previous experience in a call center or high-volume phone-based work environment preferred