Luxury Front Office Director & Guest Experience

The Knox is launching a premier new hotel in Dallas, offering 140 rooms, multiple dining venues, and distinctive event spaces. The Director of Front Office will lead all front office operations, shaping guest and team member experiences and driving guest satisfaction and financial performance.

In this role you will align with the Hotel Manager and other guest services leaders, implement SOPs, and ensure luxury service standards across arrivals, in-house stays, and departures while managing