Churchill Downs Incorporated in Louisville, KY, is seeking a Senior Manager, Concierge & Luxury Customer Experience to lead luxury guest services across Churchill Downs Racetrack and Kentucky Derby events. You will build concierge programs, drive proactive service, and elevate guest journeys before, during, and after high-profile race days.
The role requires strong hospitality leadership, 5-8+ years in premium services, and a track record of managing large event teams.
#J-18808-LjbffrLuxury Concierge & Guest Experience Lead in louisville at Unknown Company
This position is listed as full time and onsite.