LTSA Program Manager II

LTSA Program Manager IICompany Name: Mitsubishi Power Americas, Inc. Location: Orlando, FL, US, 32809Role Overview: This position is responsible for the overall management and implementation of Long Term Service Agreements (LTSA). Including but not limited to outage planning, contract management, covered parts rotation management and parts repair management. The LTSA Program Manager II is an intermediate position that requires the capability to perform normal work assignments without detailed instruction and will be given some degree of technical authority in their work assignments.

The manager will also be given assignments of increasing difficulty while working under the supervision of more senior manager.Key Responsibilities:Develop full understanding of LTSA contract requirementsCoordination of part repairs and the ordering of new parts to support outages at the customer's plant siteTravel to customer plant sites for the purpose of planning outage requirements and meeting with the customer on all contract issuesHelp in developing proposals for GTB's / Improvement works along with Program EngineersUnderstand and follow the history of parts in the units. This includes the hours, starts and remaining life of parts in the unit and in repairHelp LTSA Sales during negotiationsSupport upper management with developing new process / improve existing processEnsure parts required to implement an outage are on site prior to the start of the outageExpedite parts as required to support the LTSA contract requirementsWhen an outage is complete, arrange to ship parts off site for repairFollow the status of repair parts while off site to ensure they return to support the next outageReorder parts to replace non-repairable partsForecast part requirements and arrange for parts required by the LTSAFollow part orders to ensure parts are manufactured to support outagesConsult with MPW engineering on the remaining life of parts that have been in operationServe as focal point for the resolution of commercial and technical issuesProvide project administration including documentation of warranty issuesResolve warranty issuesPerform other such duties as may be requiredOther Duties and Responsibilities:Comply with all safety policies, practices and procedures reporting all unsafe activities to Management and/or Human ResourcesSupport ISO 9001 compliance and initiativesParticipate in proactive team efforts to achieve departmental and company goalsContribute to building a positive team spiritCommunicate effectively with subordinates and management at all levelsProtect confidential information by not communicating, disclosing to, or using for benefit of 3rd partiesMaintain the highest degree of honesty and integrity at all timesRequirements:Bachelor's degree (BSME, BSEE) from four-year college or university; or at least seven (7) years related experience and/or training; or equivalent combination of education and experience.Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.Ability to write reports, business correspondence, and procedure manuals.Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.Ability to apply concepts of basic algebra and geometry.Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Basic personal computer skills including electronic mail, word processing, spreadsheet, and basic database.Why Should You Apply? Excellent Benefits (Medical, Dental, Vision & 401K Matching). Excellent development programs and advancement opportunities.

Tuition reimbursement and on-the-job training. Paid vacation, sick time, and holidays. Committed to quality products and services. Great working environment and culture.

Employee Appreciation Programs and Event. Mitsubishi Power is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally recognized protected basis under applicable law, are strongly encouraged to apply.