Medical Support Specialist
Provides support for team and provider(s) during facility encounters. Performs follow-up care per provider instructions and in accordance with scope of practice. Assists patient education. Documents clinical information into the medical record. Essential Functions: Prepares patient for exams by reviewing history, collecting current information and appropriate vital signs, documenting in the medical record according to guidelines (e.g., hearing, vision, blood pressure). Prepares room and equipment for procedures and assist physician as needed Assisting with thyroid ultrasound and thyroid biopsies Knowledge of basic computer software, and the ability to learn computer software relating to Electronic Medical Records (EMR) required Initiates interventions and health education according to prevention guidelines Administering medications and vaccinations Assist with monitoring and management of patient and physician electronic messages as delegated by the physician and within scope of practice Schedules appointments for patients with lab, radiology, consultants and follow-up appointments as ordered by physician Management of patient prescription refills, prior authorizations and insurance queries Management of inventory of supplies; restocking exam/procedure rooms Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations Ensures messages and callbacks are processed in a timely manner. Answers practice emails in a timely and professional manner Obtaining lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed Ability to multi-task in an efficient, thorough, and prioritized manner Other administrative duties as needed Education: High School Diploma or General Education Development required. Must possess LPN licensure in current state of practice. Minimum 2 years recent experience as an LPN. Prior experience in Endocrinology practice or Diabetes required. Current Basic Life Support (BLS) certification from the American Heart Association Salary Range: $25.07 - $33.78hr