Dedicated to providing exceptional patient support, the remote Healthcare Call Center Patient Support Representative will assist patients with prescription benefits, verify patient information, and handle inbound and outbound calls while working flexible hours between 8am-10pm EST. Key responsibilities Provide excellent customer service and support to patients regarding their prescription benefits Verify patient information and gather necessary billing and medical data Operate in compliance with Federal Health Care Program guidelines Required qualifications Minimum of 1 year of recent call center experience Knowledge of medical terminology, HIPAA regulations, and patient privacy practices is a plus High school diploma or equivalent Basic technical troubleshooting skills for remote work issues Strong attention to detail and accuracy in data entry
Louisiana Licensed Patient Support Representative in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.