- Supports the District Loss Prevention Manager and Store Management by executing core responsibilities
- Focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera
- Supports a positive customer shopping experience in the store
- Maintains a strong store partnership with store teams and loss prevention
- Exercises sound judgment in decision-making to ensure their safety and the protection of the Company brand
- Adheres to Company policies and maintains and supports Company culture and values
- Maintains a proper and professional stance in the designated area at the front of the store
- Act as a visual deterrent to prevent potential loss/dishonesty
- Review and understand the Store Emergency Response Guide
- Wear a complete Company approved uniform including a Body Worn Camera
- Greet customers appropriately, demonstrate courtesy and respect
- Establish and maintain a position at the front of the store or in a department
- Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
- Observe and report any suspicious behavior or critical incidents to LP or store management
- Perform a closing safety sweep of the store with a member of management
- Adhere to all Company Policy and Procedure Document required incidents in AIIM Case Management
- Performs other duties as assigned
Requirements
- 0-2 years retail or security experience
- Strong verbal and written communication
- Sound decision making skills
- Ability to take initiative and perform well independently
- Prioritizes/organizes workload and manages time effectively
- Able to stand for long periods of time
Core Competencies
Demonstrates strong decision-making skills and effective communication to support loss prevention efforts while maintaining a positive customer experience. Capable of executing safety protocols and adhering to company policies in a retail environment.
Highest-signal resume keywords
- Retail Experience
- Security Experience
- Strong Verbal Communication
- Sound Decision Making
- Customer Service Skills
ATS Optimization Keywords
Soft Skills
- Written Communication
- Initiative
- Time Management
- Organizational Skills
Industry Keywords
- Loss Prevention
- Customer Experience
- Company Policies
- Emergency Response
- Suspicious Behavior Reporting
Tools & Technologies
- Body Worn Camera
- Company Issued Radio