Location: Remote – Illinois (Home-Based with Local Field Visits)
Position Overview:
We are seeking an experienced LTSS Service Care Coordinator to support Long-Term Services and Supports (LTSS) members under the Physical Disabilities and Aging HCBS Waiver programs.
The ideal candidate will have field-based LTSS care coordination experience, including conducting health risk assessments, developing individualized care/service plans, coordinating community resources, and supporting members in accessing appropriate healthcare services.
Key Responsibilities:
- Conduct in-home health risk assessments and evaluate member needs.
- Develop and monitor individualized care plans and service plans.
- Coordinate care with members, families, caregivers, healthcare providers, and community resources.
- Identify and facilitate access to long-term care services and support programs.
- Conduct follow-ups to monitor member progress and outcomes.
- Maintain accurate documentation and ensure compliance with established guidelines.
- Educate members and caregivers about available services, benefits, and resources.
Required Qualifications:
- Bachelor's degree and at least 1 year of related experience.
- Must meet one of the following qualification pathways for the Illinois Physical Disabilities/Elderly program:
- Illinois-licensed Registered Nurse (RN).
- Bachelor's or Master's degree in a qualifying human services-related field (e.g., Social Work, Psychology, Sociology, Counseling, or Rehabilitation Counseling).
- Licensed Practical Nurse (LPN) with at least 1 year of experience conducting comprehensive assessments and providing formal services to the elderly.
- Previous field-based LTSS care coordination experience managing HCBS waivers is mandatory.
- Valid driver's license and personal transportation required.
- Must have a dedicated home office space.
- Strong organizational, time-management, communication, and interpersonal skills.
- Remote position with required in-home member visits.
- Candidates must reside in Illinois, preferably within the supported service areas.
- No overtime or holiday work.
- U.S. work authorization required; sponsorship is not available.
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This position is listed as full time and able to be worked remotely.