Logistics Operator

Industry: Logistics / Freight Forwarding (International and Domestic Transportation)

Schedule: Monday–Friday, 8:00 AM–5:00 PM, including a one-hour lunch break. Some flexibility is available.

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Position Summary

This position involves tracking cargo, preparing for customs clearance, coordinating domestic transportation for primarily imported goods, and performing related administrative tasks.

Qualifications

• 3–5 years of operations experience in the logistics or freight forwarding industry, with knowledge of international supply chains.
• Candidates with logistics experience on the shipper side will also be considered.
• Japanese language skills are not required, but are a strong plus, as this role involves coordination with the Tokyo headquarters.

Essential Duties

Logistics Operations

• Handle import and/or export transportation.
• Receive and review transportation documents, including bills of lading, waybills, invoices, and packing lists.
• Communicate with customers, vendors, and partners to coordinate transportation schedules.
• Prepare documents, such as Arrival Notices (A/N) and Delivery Orders (D/O), for vendors and partners.

Shipment Tracking

• Check shipment status using internal systems or by contacting vendors and partners.
• Update shipment tracking reports in Excel or the system.

Rate Procurement

• Clarify rate requirements with customers and Tokyo headquarters. Some requests require a response within one to two working days.
• Request and review rates from vendors and partners.
• Discuss rates with management and submit them to customers or Tokyo headquarters.

Problem Resolution

• When issues arise, gather information from vendors, partners, and consignees, and discuss the situation with management.

Meetings

• Attend weekly operations meetings and other meetings as needed.
• Attend meetings with Tokyo headquarters when necessary. xhqgsiq These are generally held after 6:00 PM because of the time difference.