Supporting customer inquiries and order management, the full-time Logistics Customer Service Representative will handle product-related issues, maintain customer records, and collaborate with Sales Managers to drive revenue generation in a remote environment. Key responsibilities Manage order fulfillment processes and maintain accurate customer records Educate customers on product features and resolve service-related issues Collaborate with Sales Managers to verify pricing and attract potential customers Required qualifications High School diploma or GED equivalent 1-3 years of experience in customer service or logistics Knowledge of HVAC products and market trends Proficiency in MS Office applications, including Excel and Word Strong organizational and time management skills