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Logistics Customer Experience Specialist

Remote • Posted Yesterday
Onsite Full Time Management & Operations

ZigZag is looking for outstanding Customer Service Representatives to be the first point of contact for our clients' customers, delivering exceptional experiences across calls, chats, and emails while maintaining high service standards.

This role focuses on resolving orders with operational issues, managing shipping and tracking, and ensuring accurate documentation in our CRM to support efficient, customer‑centric service.

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