Logistics Billing Specialist - Conroe, TX

Billing SpecialistThe Billing Specialist is responsible for accurately processing and managing billing transactions in Shipwell while ensuring compliance with company policies and procedures. This role plays a key part in maintaining efficient billing practices through Shipwell, resolving customer inquiries, and supporting internal teams with billing-related tasks. The ideal candidate is detail-oriented, organized, and able to work in a fast-paced, collaborative environment.Detailed Description:Review and process accurate and timely customer invoices in ShipwellVerify billing details for completeness and accuracy with 3rd-party vendors before submissionMaintain and update customer billing accounts to ensure accuracy and complianceCommunicate with Vendors when billing corrections are neededEnsure supporting documentation aligns with company policies and invoicing guidelinesCollaborate with internal teams to gather necessary billing information and resolve discrepanciesProvide exceptional customer service by addressing billing inquiries and resolving issues in a timely mannerSupport continuous process improvement initiatives related to billing operationsPerform other related duties as assignedJob Requirements:Excellent verbal and written communication skills, including emails, memorandums, as well as presentations in both one-on-one and group settingsStrong organizational skills with time management and multi-tasking abilitiesAbility to solve problems and create departmental efficienciesBroad base of knowledge and skills related to maintaining accounting records, specifically for accounts receivableAbility to delegate duties, tasks, and reportsProficient in detailed data entryA self-starter with the ability to work independently and with a teamAbility to be resourceful and proactive in dealing with challengesAbility to work under pressurePersistence in finishing projects in spite of hindrancesAbility to adjust and adapt to changing schedules, individuals, and tasksProficient in the use of computers and applications such as Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)Minimum Qualifications:High School Diploma or GED3+ years of experience in an administrative rolePreferred Qualifications:Associate's degreePrevious experience in billing3+ years of billing experienceFamiliarity with Shipwell softwareAdditional Details:The Billing Specialist must be able to work in a time-sensitive, high-visibility role while maintaining a calm, professional demeanor when adversity arises.

Work is primarily in a climate-controlled office environment with minimal safety/health hazard potential. The employee is regularly required to be in the office and sit, stand, or walk, with occasional lifting (overhead, waist level) from the floor, bending, and frequent near vision use for reading and use of a computer, telephone, and other office equipment.