Providing support for consumer loan inquiries, the part-time remote Loan Servicing Specialist will manage inbound calls, assist with loan modifications, and ensure timely resolution of member requests related to various loan products. Key responsibilities Answer inbound calls and provide quality service to resolve loan-related issues for members and third parties Perform loan adjustments, including corrections and payoff requests, accurately in internal systems Educate callers on loan processes and regulations while maintaining compliance with federal and credit union guidelines Required qualifications Minimum of one year of customer service or contact center experience High school diploma or equivalent required Preferred experience in banking or financial services Intermediate skills in Microsoft Office (Outlook, Word, Excel) Ability to type a minimum of 35 words per minute preferred
Loan Servicing Specialist in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.