Loan Servicing Specialist (Entry Level) - Agency Servicing

JOB DESCRIPTION
Job Title: Loan Servicing Specialist (Entry Level) - Agency Servicing
Pay Rate: $28/hr W2
Duration: 6 Months (RTH Opportunity)
Location: Newark, DE (Hybrid - 2 days WFH currently, moving to 3 days onsite)
Shift: 9:00 AM - 6:00 PM (Flexibility required; busy during month-end & quarter-end)
Important Notes:

• Entry-level role - ideal for Finance graduates
• Interview Process: 1 round (30-45 mins, panel of 2, Zoom)

Job Summary:
The Loan Servicing Specialist will provide operational and client-facing support for syndicated and bilateral loan structures. This role involves transaction processing, reconciliations, and working closely with internal teams, lenders, and clients to ensure accurate loan servicing and compliance with credit agreements.
Key Responsibilities:

• Act as first point of contact for client servicing
• Process loan transactions including fundings, payments, and repricing
• Perform daily reconciliations of cash transactions and ledgers
• Calculate and track interest and fee accruals
• Interpret credit agreements and legal documentation
• Initiate and reconcile fund movements as per client/lender instructions
• Monitor and escalate exceptions (principal, interest, fees)
• Maintain margin changes and communicate with stakeholders
• Support quality control for new deals, restructures, and amendments
• Assist with reporting, system testing, and administrative tasks

Required Skills & Qualifications:

• Strong client servicing and communication skills (ability to interact with senior stakeholders/C-level)
• Excellent organizational and multitasking abilities
• Strong analytical, problem-solving, and decision-making skills
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Ability to work independently and within a team environment
• General to intermediate accounting knowledge
• Proactive mindset with ability to think outside the box

Preferred Qualifications:

• Undergraduate degree (Finance or related field preferred)
• Exposure to loan servicing / syndicated loans / legal documentation

Disqualifiers:

• Poor communication skills
• Lack of motivation or interest in the role

Ideal Candidate Profile:

• Entry-level finance candidate with strong communication skills
• Detail-oriented and comfortable working in a fast-paced, high-volume environment
• Willing to learn and grow within loan servicing / banking operations