Providing essential administrative support, the full-time Loan Partner I will assist Loan Originators and Branch Managers throughout the mortgage loan process by gathering documentation, preparing files for underwriting, and coordinating communications in a fully remote environment. Key responsibilities Collect and verify borrower documentation and assist in preparing loan files for underwriting submission Communicate with borrowers and third parties to obtain missing documents and maintain accurate borrower records Support marketing and referral partner engagement activities, including preparing marketing kits and coordinating social media content Required qualifications High school diploma or equivalent required; college degree in business or related field preferred Minimum of one year of mortgage, financial services, or administrative experience preferred Proficient in Microsoft 365 and experience with Encompass or similar loan origination software Ability to manage multiple tasks and meet deadlines in a fast-paced environment Willingness to work occasional overtime or flexible hours as needed