Loan Originator Production Manager

About the job Loan Originator Production Manager

About the Role

Were looking for a driven Production Manager to lead, mentor, and grow our mortgage origination team. This is a hands-on leadership position where youll oversee recruitment, training, and daily production ensuring every loan moves efficiently, compliantly, and with exceptional service.

If youre a natural leader with strong operational expertise and a passion for developing top-performing teams, this role is for you.

What Youll Do:

Leadership & Team Development

• Recruit, hire, and train Loan Officers and sales support staff
• Create a structured onboarding and mentorship program for new hires
• Foster a culture of accountability, collaboration, and consistent results

Pipeline & Operations Management

• Manage daily pipeline activity to ensure timely, accurate closings
• Collaborate with processing, underwriting, and closing departments to resolve issues quickly
• Maintain excellence in loan quality, compliance, and customer experience

Production & Performance Oversight

• Drive origination growth through effective coaching, lead management, and referral strategies
• Track key metrics (volume, pull-through, turn times, quality) and report results to senior leadership
• Ensure all production meets company policies, agency guidelines, and regulatory standards

Business Development

• Support Loan Officers in building and maintaining referral relationships with agents, builders, and financial partners

What You Bring

• 5+ years of mortgage origination experience, including 2+ years in leadership or production management
• In-depth knowledge of FNMA/FHA/VA guidelines, Encompass LOS, and retail mortgage operations
• Proven success in recruiting, coaching, and developing high-performing Loan Officers
• Strong leadership, communication, and accountability skills
• NMLS license preferred (active or previously held)
• Must reside within commuting distance of Oak Lawn, IL