Loan Operation Rep

Loan Operation RepresentativeOur client, a Banking company, is looking for a Loan Operation Representative for their Lewiston, ME location.Responsibilities:The role will provide clerical and administrative support for RESL Operations by managing incoming and outgoing correspondence, processing documents, maintaining records, and supporting operational workflows. This role ensures timely handling of mail, accurate document tracking, and effective coordination with internal business partners to support operational efficiency, service level agreements (SLAs), and compliance requirements.Receive, sort, scan, and distribute incoming mail and correspondence.Prepare and process outgoing mail, packages, and operational documents.Maintain document tracking logs and inventory records.Perform data entry and update operational systems with mail and document status.Support document retention, filing, and record management requirements.Research and resolve mail discrepancies, returned mail, and routing issues.Assist with report preparation and administrative documentation.Monitor shared mailboxes and respond to routine inquiries.Coordinate with internal partners to ensure timely document delivery and processing.Support compliance, quality control, and audit-related documentation requests.Maintain confidentiality of customer and business information.Assist management with special projects and operational initiatives as assigned.Support RESL Operations by ensuring accurate, timely, and compliant processing of correspondence, documentation, and administrative tasks while contributing to operational efficiency and customer service excellence.Requirements:Organizational skills.Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.Ability to manage multiple priorities in a fast-paced environment.Admin/Clerical expMs office suiteFocus on Adobe (scanning purposes)Customer service (internal stakeholders)Interpersonal skillsCustomer service skills and interpersonal skills 2 yearsAdaptable, professional, flexible, a quick learner, and has strong customer service skillsAdministrative Clerical experience 2 yearsAdobe experienceComfortable with Microsoft Suites, including Excel, Word, and Outlook 2 yearsComfortable working with numbers and able to perform basic arithmetic 2 yearsWhy Should You Apply?Health BenefitsReferral ProgramExcellent growth and advancement opportunities