Providing essential support to mortgage loan officers, the full-time remote Loan Officer Assistant will assist in reviewing loan applications, managing documentation, and facilitating timely loan closings to enhance customer experience and increase loan production levels. Key responsibilities: Assist in reviewing mortgage loan applications and documentation, including clerical tasks and communication with customers Manage a pipeline of various loan types and ensure timely follow-up on outstanding documentation Facilitate communication between borrowers, loan officers, and processors to ensure smooth loan closings Required qualifications: High School Diploma, General Equivalency Diploma (GED), or equivalent A minimum of 1 year of mortgage-related experience, including customer contact Previous sales support experience preferred Salesforce experience preferred Proficient with Microsoft Office applications