Managing mobile home mortgage accounts from early-stage delinquency through resolution, the remote Loan Counselor - AZ Licensed will focus on borrower outreach, payment collection, and loss mitigation while ensuring compliance with all relevant guidelines. Key Responsibilities Manage a portfolio of mobile home mortgage loans across all stages of delinquency Perform outbound and inbound borrower contact to resolve delinquent accounts Analyze borrower financial situations and provide counseling on available options Required Qualifications High school diploma or equivalent required; college coursework preferred 1-3 years of mortgage collections or servicing experience, including mobile homes preferred Working knowledge of GSE, FHA, VA, and Conventional loan programs Proficient with mortgage servicing systems and Microsoft Office Strong negotiation and customer service skills
Loan Counselor - AZ Licensed in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.