Livevox NICE Contact DeveloperLocation – Plano, TX FTE Only• 6-8 year exp. in Livevox/NICE In Contact development• Call center experience in NICE InContact with hands-on in Studio Scripting (Omni channel scripting)• Strong knowledge on Nice Personal Contact Dialer• Strong knowledge on NICE IEX• Strong knowledge on Nice Quality Management• LiveVox dialer /Smart Reach hands-on with scripting• Good knowledge on API GW; Elastic Stack (ELK); Snowflake integration• Good knowledge on AWS; Kafka and hands-on on AWS services such as EKS, EC2, Lambda and Kafka configuration knowledge• Should have knowledge on Salesforce call center components (SSO configuration/SailPoint profiling/Omnichannel/call center setup/SF managed packages/Softphone integration with NICE; LiveVox switches)• Understanding of the Studio Scripting• Experience working with Kafka• Experience Nice Personal Contact Dialer• Experience in NICE IEX• Knowledge in CI/CD tools and DevOps pipeline• Must come to office 3-4 days and be in office for client interview