LIS Supv

RESPONSIBILITIES

Supervises the day-to‑day service solutions of an assigned team and/or sub‑contractors to ensure services are delivered in a safe, compliant, and timely manner within budget.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supervises, plans, directs, and schedules day-to‑day and long‑range activities for defined Pharma Services scope, and ensures all programs and procedures of the Pharma Services staff are being properly implemented.
• Reviews work to ensure compliance with performance, safety, statutory, and regulatory requirements, as well as with all company policies, standards, and procedures.
• Reviews and updates LIS equipment, maintenance and calibration procedures, and LTS (Laboratory Technical Services) procedures.
• Processes performance metrics; tracks, analyzes, and reports performance in terms of quality, safety, cost, and customer satisfaction. Takes corrective action to bring about required change and ensures contract requirements have been executed at a level above the specified standards.
• Manages contractor specifications, problems/issues, performance, and administration.
• Ensures supply of spare parts and consumables for in‑scope Pharma Services.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.