Harbor IT is seeking a Pod Services Manager to oversee managed services delivery for Life Sciences clients, aligning service quality with HIPAA, GxP, and FDA 21 CFR Part 11 compliance. You will lead a team of help desk, specialists, and field technicians, reporting to the Healthcare Practice Area Director and coordinating with the Pod-CIO and CSM.
Responsibilities include driving operational efficiency, monitoring SLA compliance, and conducting regular client service reviews.
#J-18808-LjbffrLife Sciences IT Services Pod Manager — Remote in Remote at Unknown Company
This position is listed as full time and onsite.