Supporting life insurance sales through agents and carriers across the United States, the full-time salaried Life Insurance Client Support Specialist will manage inbound support requests, verify customer coverage, and assist with technical inquiries while working remotely. Key responsibilities Manage inbound support requests regarding technical questions and life insurance applications within SLA time frames Verify new customer coverage and address inquiries from agents regarding the application journey and process Identify knowledge gaps and collaborate with management to improve processes and support product launches Required qualifications Minimum 2 years of client support experience Experience in the life insurance industry Proven ability to manage a high volume of chat and email communications Strong time management skills with the ability to prioritize tasks based on urgency Excellent writing ability and customer service skills
Life Insurance Client Support Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.