Position Summary
AB Staffing Solutions is seeking a highly organized and service-driven Licensing Specialist to support physicians and advanced practice providers through the state licensure process.
This role is responsible for providing a white-glove licensing experience, guiding healthcare providers through each step required to obtain and maintain state licenses. For example, when a physician currently licensed in Arizona accepts an assignment in Georgia, the Licensing Specialist will help navigate the Georgia licensing process, coordinate required documentation, track deadlines and requirements and stay closely connected with the provider until the license is issued.
The ideal candidate is detail-oriented, persistent and comfortable managing multiple providers and state licensing processes at the same time. Previous experience within locum tenens, physician staffing, credentialing or provider licensing is strongly preferred.
Key Responsibilities
Guide physicians and advanced practice providers through state medical licensure from initial application through final approval
Provide a high-touch, white-glove experience by clearly explaining licensing requirements, next steps, timelines and outstanding items
Manage multiple provider licensing files simultaneously across different states and medical boards
Research state-specific licensing requirements and ensure applications are completed accurately and on time
Prepare, review and submit licensing applications and supporting documentation
Assist providers with gathering required documentation including education verification, employment history, references, background information and other board requirements
Coordinate primary source verifications and third-party documentation required by state licensing boards
Monitor licensing applications closely and follow up with providers, state boards and other organizations until licenses are issued
Proactively identify missing information, application concerns or potential delays and work to resolve them quickly
Maintain frequent communication with providers throughout the licensing process so they understand exactly where their application stands
Track application deadlines, board processing timelines and anticipated license issuance dates
Maintain accurate and detailed licensing records within internal systems
Support license renewals, additional state licenses and other licensing-related needs as required
Partner with recruiting, credentialing, compliance, sales and operations teams to ensure licensing timelines align with anticipated assignment start dates
Communicate potential licensing delays or risks to internal stakeholders as early as possible
Maintain confidentiality while working with sensitive provider documentation and personal information
Licensing & Board Coordination
Communicate directly with state medical boards regarding provider applications, outstanding requirements and application status
Stay informed on licensing requirements, regulations and process changes across multiple states
Help providers understand differences between individual state licensing processes
Coordinate documentation between providers, medical boards, hospitals, universities, training programs and other verification sources
Troubleshoot licensing issues and determine the appropriate next steps when applications encounter delays or additional board requirements
Maintain professional and persistent follow-up with licensing boards to help move applications toward completion
Understand and utilize expedited licensing pathways, interstate compacts or other available licensing options when applicable
Provider Experience
Build strong relationships with physicians and advanced practice providers throughout the licensing process
Serve as the provider's primary licensing resource and point of contact
Make a complicated licensing process feel organized, manageable and easy to understand
Anticipate provider questions and communicate proactively rather than waiting for issues to arise
Maintain urgency and consistent follow-through while delivering a professional and positive experience
Help keep providers engaged and responsive throughout what can sometimes be a lengthy licensing process
Take ownership of each licensing file and drive it toward completion
Communication & Coordination
Maintain strong communication with recruiters, credentialing, compliance, operations and healthcare providers
Provide clear and timely licensing updates to recruiters and internal teams
Communicate anticipated timelines and potential barriers that could impact a provider's start date
Coordinate closely with credentialing teams to ensure licensing and credentialing processes remain aligned
Escalate complex licensing issues when additional support or leadership involvement is needed
Document provider communication, licensing activity and application progress accurately within internal systems
Qualifications
High School Diploma or GED required
Previous healthcare licensing, credentialing, compliance or provider onboarding experience preferred
Previous experience within locum tenens, physician staffing or healthcare staffing strongly preferred
Experience working with physician or advanced practice provider licensing is highly preferred
Familiarity with state medical boards and healthcare licensing processes preferred
Experience managing multiple provider files, applications or cases simultaneously
Exceptional attention to detail and organizational skills
Strong follow-up skills with the ability to manage long-running processes without losing momentum
Ability to prioritize competing deadlines in a fast-paced environment
Strong written and verbal communication skills
Comfortable communicating directly with physicians, advanced practice providers and regulatory agencies
Strong customer service mindset with the ability to provide a high-touch provider experience
Strong problem-solving skills and ability to independently research licensing requirements
Proficient in Microsoft Outlook, Excel and Word
Strong computer skills and ability to quickly learn licensing, credentialing and internal systems
Positive, persistent and team-oriented approach
Ability to take ownership of a process and consistently drive it across the finish line
What Success Looks Like
Physicians receive clear, proactive communication throughout the licensing process
Licensing applications are submitted accurately and without unnecessary delays
Multiple provider files are managed effectively without missed deadlines or follow-up
Potential licensing barriers are identified and addressed early
Recruiters and operations teams have accurate visibility into licensing timelines
Providers feel supported rather than overwhelmed by the state licensing process
State licenses are obtained in time to support provider start dates whenever possible
Licensing files are accurate, organized and properly documented
The Licensing Specialist develops a strong working knowledge of licensing requirements across frequently used states
Why Work With AB Staffing Solutions
Family-oriented and fun team culture
Competitive salary + potential for quarterly bonuses
Health, dental and vision insurance
401(k) with company match
Paid parental leave
8 paid holidays, including your birthday
Generous PTO and flex time
Quarterly department outings
Monday-Friday schedule, 8 AM-5 PM
Opportunity to build specialized expertise within physician and locum tenens licensing
Opportunity to directly impact provider placements by helping physicians successfully obtain the licenses they need to work
AB Staffing Solutions, LLC is an Equal Opportunity Employer (EOE).
Licensing Specialist in gilbert at Unknown Company
This position is listed as full time and onsite.